Job Mechatronics Support Technician (m/w) Klagenfurt-Villach Flowserve Control Valves - Jobangebote

Berufsbezeichnung: Mechatronics Support Technician (m/w)

Arbeitsbeschreibung:
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence. 1 Mechatronics Support Technician (m/w)

Position Description

The applicant will work in a team and provide direct phone and email support to customers, assist customers in remote or on site troubleshooting and perform product trainings for customers.

Accountabilities

- Autonomous handling of support requests, especially for digital products, through email- and phone- support,

- Autonomous analysis and repair of defective devices, device modifications and upgrades

- Failure and root cause analysis, especially for digital products

- Provide reports, analysis and statistics of digital product requests

- Customer orientated problem solving by selection of efficient course of action

- Maintenance and support of positioner mounting kits database

- Conduction of product trainings

- Support of Digital Products Development Team (US based)

- Support of valve service group

- Field Service activities (up to 30%25%20travelling)

Required information pursuant to section 9 of the Austrian Treatment Act (GleichbehandlungsG): Minimum yearly gross remuneration as per collective agreement from 33,230.68 p.a. upwards overpayment depending on qualifications and professional experience.

Position Requirements

- Completed technical education / technical college / high school, preferably in Mechatronics or Electrical Engineering

- Min 3 years of professional experience; experience with customer support and Field Service is an advantage

- Very good command of written and spoken German, English

- Capability to generate work instructions

- Cross department thinking

- High customer orientation and good communicative skills. Intercultural skills and competences desirable

- Independent, structured working method and solution oriented way of working

- Good analytical skills

- Ability to handle conflicts and capable to work under pressure

- Ambitions for further education

- High grade of flexibility and thinking outside of the box

- Ability and willingness to travel. Drivers license B required

- Ability to conduct valve- and positioner service and repairs on-site (no vertigo)

- Good working knowledge of MS-Office (Word and Excel), experience with ERP Systems desired

- Programming skills (especially LabView desirable)

* APPLICATION/EMPLOYER:

- Please send your written application to: Mrs. BA Roberta Bacci, Flowserve Control Valves GmbH, Kasernengasse 6, 9500 Villach, e-mail: villach-operation (at) flowserve.com Das Mindestentgelt für die Stelle als Mechatronics Support Technician (m/w) beträgt 33230,68 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.

Stunden pro Woche: 38,50

Angestelltenname: Flowserve Control Valves

Arbeitgeber-Adresse: Kasernengasse 6, 9500 Villach

Stellenkurzbeschreibung: Maschinenbautechniker

Land: Österreich

Region: Klagenfurt-Villach

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Fachschule

Erfahrung: Gefordert

Quelle des Stellenangebots:
AMS, Öffentliche Arbeitsverwaltungen, Österreich

Fahrerlaubnis: Pkw bis 8 Personen; Lkw unter 3,5 t

Wie Sie sich bewerben: Bewerbung + Lebenslauf an den Arbeitgeber