Job Site IT Expert (m/w) unspecified siehe Beschreibung - Jobangebote

Berufsbezeichnung: Site IT Expert (m/w)

Arbeitsbeschreibung:
Werden Sie ein Teil von uns. Zusammen können wir neue Wege finden, um Menschen zu einem besseren und längeren Leben zu verhelfen. Als Teil der weltweiten Novartis Gruppe sind wir an den Standorten Kundl und Schaftenau auf die Entwicklung und Produktion von Antibiotika und Biologika spezialisiert.

1 Site IT Expert (m/w)

Sandoz GmbH Kundl Austria

Vollzeit

01.10.18

Stellenbeschreibung:

Act as point of contact for a specific business area to analyze and refine requirements for new services, manage initiation and delivery of projects to establish the regarding service and ensure that the services are then being delivered according to expectation including normal operations.

- Develop and enhance relationships with key stakeholders, actively manage their

expectations & monitor satisfaction levels; Act as the primary connection between

service delivery and the business

- Ensure business end-user requirements for regarding IT services are documented through

Service Level Agreements (SLAs) and these SLA are met

- Highlight/identify gaps in existing functionality and review requirements with stakeholders

- Develop a comprehensive requirement specifications including stake holder involvement

that will determine the estimate of cost, time and resources to deploy solutions

- Establish project plan and initiate project mobilization by confirming project scope,

estimate, resources, roles and responsibilities

- Monitor and control execution of project though Analyze, Design, Build, Test and Release

- Deliver IT Services, systems and applications to the business - Ensure adherence to

quality standards as defined by the IT Organization

- Ensure appropriate response to audit / ISRM assessment findings and recommendations

- Monitor all events and take appropriate control action to address

- Accountable to ensure adherence with Security and Compliance policies and procedures

in scope of the Site IT Business Expert role.

Key Performance Indicators:

- Project quality (meeting customer problem) in time, quality and budget

- Completeness and accuracy of Business Process Model (BPM)

- Steady/Uninterrupted process flow

- Number of service requests processed

- Number of incidents solved (where applicable)

- Accurate recordings of alerts

- Accuracy of asset inventory (where applicable)

- Adherence to SLAs

- Customer satisfaction

Mindestanforderungen:

- University degree or equivalent in IT or Engineering

- German/Englisch Fluent

- 3 year working experience in comparable position

- Experience in regulated industry preferred

- Experience in technical operations preferred

We offer a market-competitive base salary in line with your qualification, experience and individual competencies. Additionally we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning & development options and worldwide career opportunities within the Novartis group. The base pay is composed of the respective amount according to the Austrian collective agreement (at least € 47.270,30 per year), plus a potential market oriented excess payment.

Wenn wir Ihr Interesse an einer Mitarbeit in unserem Unternehmen geweckt haben, sollten

wir uns kennen lernen. Wir freuen uns über Ihre vollständigen und aussagekräftigen

Bewerbungsunterlagen über das BrassRing Novartis Recruiting System unter www.sandoz.at

(Job ID:247253BR).

Das Mindestentgelt für die Stelle als Site IT Expert (m/w) beträgt 47.270,30 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.

Wie Sie sich bewerben: Schriftliche Bewerbung, online

Vertragstyp: contracttohire

Angestelltenname: siehe Beschreibung